Deposit Policy
At Troya Living, we provide a streamlined deposit payment option to facilitate your wall bed purchase while ensuring security and convenience. Our deposit framework is structured to enhance the experience for both our esteemed customers and our operational integrity. Please review the following key points:
Payment Terms
- Full payment for products is required at the time of purchase. Alternatively, Troya Living may allow a deposit payment, with the remaining balance due prior to the arrangement of delivery.
Payment Refusal
Troya Living reserves the right to decline the completion of a purchase, or any portion thereof, without liability under the following circumstances:
(a) The product included in the purchase is unavailable;
(b) There is a pricing, delivery fee, or product description error; or
(c) The transaction triggers our fraud prevention protocols.
We appreciate your understanding and look forward to serving you.
Contact Us
If you have any questions or concerns about our shipping and delivery policy, please contact our customer service team at:
Email: sales@gmail.com
Phone: 03 9996 9048
